Rocket Play Casino Payments Review

n a short review of Rocket Play 14 Casino, players have 11 payment options for both deposits and withdrawals. These include credit/debit cards, e-wallets, and several cryptocurrencies like Bitcoin, Ethereum, and Litecoin.

Table of content

Payment Method

Type

Processing Time for Deposits

Processing Time for Withdrawals

Minimum Transaction Limit

Maximum Transaction Limit

Credit Card

Visa, MasterCard

Instant

3-5 business days

€20 / 25 AUD

€6,000 / 6,000 AUD

E-Wallets

Skrill, Neteller, ecoPayz

Instant

Instant to 24 hours

€20 / 25 AUD

€4,000 / 4,000 AUD

Neosurf

Prepaid Card

Instant

N/A

€20 / 25 AUD

€6,000 / 6,000 AUD

CashtoCode

Voucher

Instant

N/A

€20 / 25 AUD

€790 / 790 AUD

Bitcoin

Cryptocurrency

Instant

Instant

0.0002 BTC

0.4 BTC

Bitcoin Cash

Cryptocurrency

Instant

Instant

0.001 BCH

0.4 BCH

Litecoin

Cryptocurrency

Instant

Instant

0.01 LTC

60 LTC

Ethereum

Cryptocurrency

Instant

Instant

0.01 ETH

12 ETH

Dogecoin

Cryptocurrency

Instant

Instant

1 DOGE

1,600,000 DOGE

Tether (USDT)

Cryptocurrency

Instant

Instant

0.01 USDT

4,000 USDT

Bank Transfer

Inpay, Wire

3-7 banking days (Inpay) / Instant (Wire for deposits)

3-7 banking days

€30 / 30 AUD

€6,000 / 6,000 AUD

A Trusted and Secure Gaming Platform

Rocket Play 13 has carved out a reputation for providing a secure and diverse gaming environment, bolstered by an impressive array of partnerships and recognitions from the gambling community.

Renowned Gaming Partners

With a portfolio of partners that includes industry giants like Booongo, Playson, IGT, Wazdan, and Yggdrasil, the casino offers an extensive selection of games catering to all types of players.

Commitment to Security

The security is taken seriously, ensuring all transactions are protected with advanced encryption technologies and comply with regulatory standards. This commitment to security is reflected in their partnership with payment processors like Visa, Mastercard, and various cryptocurrency options, offering a seamless and safe banking experience for players around the world.

Industry Recognition and Awards

Moreover, Rocket Play Casino's commitment to excellence hasn't gone unnoticed in the industry. The casino has been shortlisted for 'Best Casino Operator '23' and 'Best Marketing Campaign '23' at the prestigious SBC Awards, highlighting their innovative approach and player-centric promotions.

Fair Play and Transparency

Additionally, the 'The Fairest Bonus Policy' nomination by Casino Guru Awards 2023 underscores their transparent and player-friendly bonus terms.

Trust and Certifications

These accolades are further supported by trust certificates from authoritative voices in the gambling review sector, such as AskGamblers and Casino Guru. Such endorsements signify a seal of approval for fairness and reliability, encouraging players to engage with Rocket Play Casino confidently.

Player Safety and Responsible Gaming

With gamblers' pick select and gamblineers certified badges, Rocket Play Casino not only promises a secure and fair gaming experience but also delivers a platform where players can enjoy a vast range of games with peace of mind. Their approach to responsible gaming, coupled with their achievements and partnerships, makes the Casino a commendable choice for both new and experienced players looking for a trusted online gaming destination.

Deposit Methods

RocketPlay Casino offers an array of deposit methods tailored to meet the needs of a diverse player base. Recognizing the importance of convenience and security in online transactions, the casino provides a selection of traditional, modern, and innovative payment options.

Traditional Payment Options: Credit and Debit Cards

For those who value tried-and-tested methods, Rocket Play 13 accepts major credit and debit cards such as Visa and Mastercard, with a minimum deposit limit of 25 AUD and a maximum of 6000 AUD. These transactions are processed instantly, allowing players to dive straight into gaming action.

Modern Solutions: E-Wallets and Neosurf

The casino's modern payment solutions include e-wallets like Neosurf, EcoPayz, MuchBetter, MiFinity, CashToCode, and Skrill, offering instant processing times and varying transaction limits to cater to different bankrolls

For instance, e-wallets have a minimum deposit requirement of 25 AUD and can go up to a 4000 AUD maximum, whereas Neosurf provides a slightly broader range, with a 20 AUD minimum and a 6000 AUD maximum. These methods provide an extra layer of security and speed, reflecting the casino's commitment to player satisfaction.

The Convenience of CashtoCode

CashtoCode is another instant deposit method available at Rocket Play 13, with minimum and maximum limits set at 25 AUD and 1000 AUD, respectively. This option is perfect for players who prefer using vouchers or who do not wish to disclose their card details online.

Embracing Cryptocurrencies

Rocket Play Casino is at the forefront of digital innovation by embracing cryptocurrencies for deposits. Bitcoin, Bitcoin Cash, Litecoin, Ethereum, Dogecoin, and Tether are all accepted, with instant processing times. The minimum limits for these vary, starting from as low as 0.0001 for Bitcoin and 1 DOG for Dogecoin, with maximums accommodating high-value transactions, exemplifying the casino's forward-thinking approach.

How to Make Deposits?

Deposits are facilitated with instant processing times, allowing players to immediately fund their accounts and enjoy their gaming sessions. Making a deposit at Play Rocket is a straightforward process that can lead to added bonuses and a richer gaming experience. Here's a step-by-step guide to making a deposit via Visa/Mastercard, along with details on additional bonuses for deposits of 100 AUD or more.

Step 1: Selecting Your Deposit Amount and Payment Method

  • Log in to your Rocket Play Casino account.
  • Navigate to the cashier or deposit section.
  • Decide on the deposit amount. If you're considering depositing 100 AUD or more, you'll be eligible for additional bonuses.
    • For a deposit of 100 AUD, you receive 1 lottery ticket, each ticket valued at 80 AUD.
    • A recommended deposit of 192 AUD grants you 3 lottery tickets, each ticket at the rate of 64 AUD.

Step 2: Enhancing Your Deposit with Bonuses

  • Upon selecting the amount, you'll be prompted with bonus options.
  • You have the choice to enable or disable the welcome bonuses. If you decide to enable them:
    • A deposit bonus of 100% plus 100 Free Spins could be activated with a minimum deposit of 30 AUD.
    • For a sports enthusiast, a First Sport Bonus could be activated with a minimum deposit of 30 AUD, granting a 200% Bonus up to 600 AUD.
  • Enter any promotional codes you might have to avail additional bonuses.

Step 3: Finalizing Your Deposit

  • After choosing your bonuses, proceed to the payment method selection.
  • For Visa/Mastercard deposits, the minimum limit per transaction is 25 AUD, with a maximum limit of 6000 AUD.
  • Enter your card details, including the card number, cardholder's name, expiry date, and CVV code. Ensure that all details are accurate and match your card information.

Step 4: Review and Confirm

  • Review all information to ensure everything is correct.
  • Confirm the deposit. Transactions with Visa/Mastercard are usually instant, allowing you to start playing immediately.

Additional Information on Lottery Tickets

  • Lottery Tickets: These are special offers that provide players with a chance to win additional prizes. Each deposit gives you a chance to earn tickets, which can then be used in lottery draws that the casino organizes regularly.
  • Activation of Bonuses: If you deposit a certain amount (e.g., 100 AUD), not only do you receive lottery tickets but you can also activate various deposit bonuses, which could enhance your playing balance and offer more playtime and chances to win.

Tips for a Smooth Deposit Experience

  • Ensure your card is eligible for international transactions and online gaming.
  • Keep an eye on the processing times; although deposits are instant, confirmations might take a few minutes.
  • Always review the terms and conditions of bonuses and promotional offers to make the most of your deposit.

By following these steps, you can make the most out of your initial deposit at Rocket Play 13, gaining extra playing power through bonuses and lottery tickets. Always play responsibly and within the limits of your gaming budget.

Min and Max Deposit Limits

In general the minimum deposit starts at 20 EUR/USD or 25 AUD for Australian players. The maximum deposit limit can reach up to 6000 AUD for high rollers.

Minimum Deposit Thresholds: Entry Points for All Gamers

The casino sets a welcoming entry point for players, with the minimum deposit requirement beginning at 20 EUR/USD. For Australian gamers, this limit is slightly higher at 25 AUD. These thresholds are thoughtfully calibrated to ensure that anyone can start playing without a significant financial commitment, making online gaming accessible and enjoyable for players with varying bankroll sizes.

Maximum Deposit Ceilings: Catering to High Rollers

On the other end of the spectrum, Rocket Play Casino has tailored its maximum deposit limits to cater to players with a larger appetite for risk and reward. The cap is set at 6000 AUD, which is a substantial amount that allows high rollers to fully engage in their gaming experience. This limit is indicative of the casino's readiness to accommodate the needs of serious players who are looking for the adrenaline rush that comes with high-stakes betting.

A Spectrum of Deposit Options

The casino's deposit system is multifaceted, offering various methods such as traditional bank cards, e-wallets, and cryptocurrencies. Each method adheres to the established minimum and maximum deposit limits, ensuring consistency across all platforms.

Adherence to Regulatory Compliance

It's important to note that all deposit limits at Rocket Play 13 are set not only with the player's convenience in mind but also in strict compliance with regulatory standards. This adherence guarantees the integrity of financial transactions and the protection of player interests.

Tailored Limits for Individual Preferences

Rocket Play Casino understands that one size does not fit all when it comes to deposit limits. As such, the casino is open to adjusting these limits for players with specific preferences or requirements. Through a quick verification process and discussion with the customer support team, players can tailor their deposit limits to better suit their individual gaming strategy and financial capacity.


 

Credit/Debit Card

Visa and Mastercard are the primary card types accepted, providing players with instant deposit capabilities. When it comes to funding your Rocket Play Casino account, Visa and Mastercard stand as the pillars for quick and secure transactions. Recognized globally, these payment methods offer players the convenience of making instant deposits, so they can start playing without any delay.

Key Facts for Credit/Debit Card Users

  • Instant Transactions: Deposits made using Visa or Mastercard are credited to your casino account instantly.
  • Wide Range of Deposit Limits: Players have the flexibility to deposit as little as 25 AUD, making it accessible for casual gamers. For those who are high rollers, the upper limit extends up to a substantial 6000 AUD per transaction, catering to those looking for higher stakes.
  • Security: Both Visa and Mastercard have robust security measures in place. With advanced encryption and fraud prevention tools, they ensure that every transaction is protected, providing peace of mind for users.
  • Accessibility: Nearly universal acceptance means you can use these cards at Rocket Play 13 from almost any location, provided online gambling is permitted in your jurisdiction.
  • Rewards and Bonuses: Certain deposits made with these cards may qualify for bonuses such as match deposits or free spins, depending on the ongoing promotions at Rocket Play 13 casino.

The Process of Making a Deposit

  • Select Visa or Mastercard as your deposit method.
  • Enter the amount you wish to deposit within the specified limits.
  • Provide card details — card number, expiration date, cardholder's name, and CVV code.
  • Confirm the transaction and receive instant credit to your casino account.

Additional Considerations

  • Eligibility: Ensure your card is cleared for international and online transactions to avoid any disruptions.
  • Bonuses Activation: Depositing with Visa or Mastercard may qualify you for welcome bonuses or other promotional offers, providing added value to your gameplay.
  • Wagering Requirements: Be mindful of any wagering requirements that may be tied to the bonuses received through your card deposits.

Using Visa or Mastercard at Rocket Play 13 casino not only gives you an immediate gateway to the gaming platform but also opens up a world of possibilities with secure transactions, promotional opportunities, and a user-friendly experience.

E-Wallet Options

At Rocket Play Casino, the e-wallet options are designed to provide players with a seamless and secure transaction experience. Each e-wallet method offered by the casino has its unique features and benefits, ensuring that players can choose the one that best fits their needs.

NeoSurf

This e-wallet is known for its user-friendly interface and instant deposit capabilities, allowing players to fund their casino accounts without delay. With a minimum deposit limit of 20 AUD and a maximum of 6000 AUD, NeoSurf caters to both casual players and high rollers alike.

MiFinity

Recognized for its robust security measures, MiFinity offers players peace of mind when making transactions. The deposit limits for this e-wallet are set at a minimum of 25 AUD and can go up to 4000 AUD, ensuring a broad range of players can use its services.

eZeeWallet: Emphasizing convenience and ease of use, eZeeWallet is another excellent choice for casino payments. It supports a minimum deposit of 30 AUD and a maximum of 4000 AUD, providing flexibility and quick access to funds.

CashToCode

This e-wallet stands out for its anonymous payment feature, allowing players to deposit without sharing personal banking details. The minimum deposit starts at 25 AUD, with the maximum deposit capped at 1000 AUD, making it an ideal option for those who prefer lower transaction limits.

Cryptocurrency

Players can deposit using Bitcoin, Ethereum, Litecoin, Dogecoin, and more. The decentralized nature of cryptocurrencies ensures enhanced privacy and security. Cryptocurrency enthusiasts find a haven with multiple digital coin options, providing a fast, reliable, and convenient way to deposit funds. Each cryptocurrency offers its unique advantages to the user, from rapid transaction speeds to enhanced privacy. Let’s read the details of each cryptocurrency option available.

Bitcoin (BTC)

The pioneer of cryptocurrencies, Bitcoin offers players instant deposit capabilities with a minimum deposit limit of BTC 0.0001. The Bitcoin network provides a reliable and secure way to send money to online casinos, and Rocket Play Casino capitalizes on its widespread infrastructure and user-friendly services.

Bitcoin Cash (BCH)

As a derivative of Bitcoin, Bitcoin Cash boasts faster processing times and lower transaction fees. Players can deposit a minimum of BCH 0.001 instantly, allowing them to enjoy their favorite games without any delay.

Litecoin (LTC)

Known for its quick transaction confirmation times, Litecoin is a popular choice for gamers looking for efficiency. With a minimum deposit of LTC 0.002, it provides a secure and speedy method to transfer funds.

Dogecoin (DOGE)

Initially started as a meme, Dogecoin has gained traction for its community and affordability. Rocket Play Casino accepts a minimum deposit of 1 DOGE, offering an amusing yet practical deposit method for users.

Ethereum (ETH)

This cryptocurrency is not just about transactions; it’s about smart contracts and dApps. With Rocket Play Casino, users can deposit a minimum of ETH 0.002, enjoying the robustness of the Ethereum network.

Tether (USDT)

For those seeking stability in the volatile crypto market, Tether offers a fiat-pegged alternative. With a minimum deposit as low as USDT 0.0001, players can enjoy the benefits of crypto transactions without the typical fluctuations in value.

RocketPlay Casino not only accepts these major cryptocurrencies but also ensures that the process is as straightforward as possible. By following a few easy steps, users can quickly get started with crypto:

  1. Sign Up: Players begin by creating an account, providing their email, selecting a country, and choosing their preferred cryptocurrency.
  2. Deposit Address: The casino generates a deposit address, which players can scan or copy to their crypto wallet app.
  3. Wallet Transfer: From their personal crypto wallets, users can send the chosen cryptocurrency to the provided deposit address.
  4. Confirmation: Once the network confirms the transaction, the funds are credited to the player’s account, and they are ready to enjoy the wide array of games available.

The Casino also provides additional resources and support for those new to cryptocurrency, recommending services like Binance or Trust Wallet for those who need a crypto wallet. The casino underscores the importance of being aware of potential conversion fees if the currency of the transaction differs from the card or wallet’s currency.

In addition, the functional benefits offer increased deposit bonuses for cryptocurrency users, adding a layer of financial incentive to using digital coins. The anonymity of transactions means that players can deposit using just an email, without the need to provide sensitive banking information.

Deposit Bonuses

Players can leverage deposit bonuses by meeting specific deposit criteria, significantly enhancing their gaming experience.

Deposit bonuses at Rocket Play 13 casino serve as a lucrative incentive for players to boost their gaming experience. To take advantage of these bonuses, players need to meet certain deposit criteria that qualify them for additional playing credits or free spins. Here's how the deposit bonuses work in harmony with the deposit rules and guidelines of the casino:

Understanding Deposit Bonuses

  • Welcome Bonuses: New players are greeted with generous welcome bonuses. For example, a typical offer might include a 100% match on your first deposit up to a certain amount, along with free spins.
  • Reload Bonuses: For regular players, Rocket Play Casino provides reload bonuses, which could be a percentage match of the deposit made on certain days or under specific conditions.
  • High Roller Bonuses: Those who play big can benefit from high roller bonuses, which usually come with higher bonus amounts in line with larger deposit requirements.
  • Special Promotions: Occasionally, the casino may run special promotions where depositing using certain methods or at specific times may yield additional bonuses.

Connecting Bonuses with Deposit Rules

  • Minimum Deposit Requirements: Each bonus has a minimum deposit requirement to qualify. For instance, you might need to deposit at least 25 AUD to be eligible for a specific bonus.
  • Bonus Caps and Limits: There are maximum limits on how much bonus money you can receive. For example, a bonus may offer up to 1000 AUD based on your deposit amount.
  • Wagering Requirements: Bonuses come with wagering requirements, meaning you must bet the bonus amount a certain number of times before withdrawing any winnings.
  • Game Eligibility: Some bonuses might be game-specific, usable only on certain slots or table games as outlined in the bonus terms.
  • Time Restrictions: Bonuses are often time-sensitive, requiring you to use them within a set period after activation.

Withdrawal Methods

Rocket Play Casino provides an extensive selection of withdrawal methods, offering players a choice from over 10 different options. These methods encompass cryptocurrencies, bank transfers, and e-wallets, ensuring a high degree of flexibility for users looking to withdraw their winnings.

At the website players have access to six of reliable withdrawal methods designed to facilitate seamless and secure cashouts. Here's a breakdown of the withdrawal options, processing times, and limits:

1. Cryptocurrencies

  • Withdrawal Options: Bitcoin (BTC), Ethereum (ETH), Tether (USDT), and other cryptocurrencies.
  • Processing Time: Cryptocurrency withdrawals are typically processed within minutes, providing rapid access to your funds.
  • Limits: Rocket Play Casino offers flexibility in cryptocurrency withdrawals, with maximum limits varying depending on the specific cryptocurrency.

Cryptocurrencies

  • Bitcoin
    • Fee: Free
    • Processing Time: Instant
    • Minimum Limit: 0.0002 BTC
    • Maximum Limit: 0.4 BTC
  • Bitcoin Cash
    • Fee: Free
    • Processing Time: Instant
    • Minimum Limit: 0.0001 BCH
    • Maximum Limit: 0.4 BCH
  • Litecoin
    • Fee: Free
    • Processing Time: Instant
    • Minimum Limit: 0.01 LTC
    • Maximum Limit: 60 LTC
  • Ethereum
    • Fee: Free
    • Processing Time: Instant
    • Minimum Limit: 0.01 ETH
    • Maximum Limit: 12 ETH
  • Dogecoin
    • Fee: Free
    • Processing Time: Instant
    • Minimum Limit: 1 DOG
    • Maximum Limit: 1,600,000 DOG
  • Tether
    • Fee: Free
    • Processing Time: Instant
    • Minimum Limit: 0.01 USDT
    • Maximum Limit: 4,000 USDT

2. Bank Transfers

  • Withdrawal Options: Bank transfers provide a direct way to transfer your winnings to your bank account.
  • Processing Time: Bank transfers may take 3-7 banking days for processing, depending on your financial institution.
  • Limits: The maximum withdrawal amount for bank transfers is typically set at a specific limit, ensuring efficient processing.

Bank Transfers

  • Bank Transfer (Inpay)
    • Fee: Free
    • Processing Time: 3-7 banking days
    • Minimum Limit: 30 AUD
    • Maximum Limit: 6,000 AUD
  • Bank Transfer (Wire)
    • Fee: Free
    • Processing Time: Up to 7 days after cashout approval
    • Minimum Limit: 30 AUD
    • Maximum Limit: 6,000 AUD

Withdrawals in Multiple Currencies

We allow users to transact in various currencies, including AUD, BCH, BTC, CAD, DOG, ETH, EUR, JPY, KZT, LTC, NOK, NZD, PLN, USD, and USDT. Bitcoin is also accepted as a payment method for instant and secure transactions. Players must select a primary currency for their account, and payments received in other currencies will be converted at prevailing exchange rates.

Please keep in mind that while strives to provide efficient withdrawal options, processing times and limits can vary based on external factors such as your chosen method and banking institutions. Players are encouraged to review the casino's terms and conditions for the most up-to-date information on withdrawal methods and policies.

How to Withdraw Funds?

The process involves verifying the account, selecting the withdrawal method, entering the amount, and confirming the transaction.

Withdrawing your winnings is a straightforward process that ensures both security and convenience. Here's a step-by-step guide on how to initiate a withdrawal:

Step 1: Account Verification

Before you can withdraw funds from your Rocket Play Casino account, it's crucial to ensure your account is fully verified. Verification is a standard procedure aimed at confirming your identity and compliance with regulatory requirements. The casino may request various documents to complete this process, such as:

  • Proof of Identity (e.g., passport, driver's license)
  • Proof of Address (e.g., utility bill, bank statement)
  • Proof of Payment Method (e.g., a screenshot of your e-wallet or card)

You may need to upload these documents through the casino's verification interface. Once your account is verified, you can proceed with withdrawals.

Step 2: Choose a Withdrawal Method

Rocket Play Casino offers a diverse range of withdrawal methods to suit your preferences. Select the method that best aligns with your needs. These methods typically include cryptocurrencies, bank transfers, e-wallets, and more. Each method comes with its own processing times and limits.

Step 3: Enter the Withdrawal Amount

Specify the amount you wish to withdraw. It's essential to note that the withdrawal amount must adhere to the minimum and maximum limits set by the chosen withdrawal method and the casino's policies. Ensure that your available balance covers the withdrawal request.

Step 4: Confirm the Transaction

Once you've entered the withdrawal amount, review your request to ensure accuracy. Confirm that the details are correct, including the withdrawal method, amount, and your verified account information. At this stage, you may also need to enter any necessary security codes or confirmations, depending on the chosen method.

Step 5: Processing and Wait Times

The processing time for your withdrawal varies depending on the chosen method:

  • Cryptocurrency Withdrawals: Cryptocurrency withdrawals are typically processed instantly, allowing you rapid access to your funds.
  • Bank Transfers: Bank transfers may take 3-7 banking days for processing, depending on your bank and location.
  • E-Wallets: E-wallet withdrawals are usually processed within 24 hours, offering a swift and hassle-free experience.
  • Other Methods: Depending on your selected withdrawal method, processing times may vary.

Step 6: Await Confirmation

After confirming your withdrawal request, the casino will initiate the withdrawal process. You will receive confirmation notifications via email or within your casino account. It's essential to keep an eye on your email for any additional instructions or updates regarding your withdrawal.

Verification Process

The verification process at Rocket Play 13 casino for first-time withdrawals is a crucial step designed to ensure player security and comply with regulatory standards. When a player requests a withdrawal for the first time, they are required to verify their identity. 

Objective of Verification

  • Ensure player security
  • Comply with regulatory standards
  • Prevent fraudulent activities

Required Documents for First-Time Withdrawal

  • Government-Issued Photo ID: Passport, driver's license, or national ID card.
  • Proof of Address: Recent utility bill or bank statement (showing player's name and address).
  • Payment Method Verification:
    • For card payments: Picture of the credit/debit card (sensitive information obscured).
    • For e-wallets: Proof of ownership or recent transaction records.

Verification Time Frame

  • Typical review and approval time: Within a few days.
  • Expedited process for quick approval.

Post-Verification

  • Future withdrawals: Streamlined process with no need for repeated verification (unless account details change).

Adherence to Regulations

  • Varies by player's region and payment method.
  • In line with international and local financial regulations.

Bitcoin and Other Cryptocurrencies

Cryptocurrency withdrawals are processed instantly, offering a fast and secure way to receive winnings. Advanced and secure cryptocurrency withdrawal options methods are appreciated for their speed and security, providing an efficient way for players to access their winnings.

Detailed Breakdown of Crypto Withdrawal Options:

  • Bitcoin (BTC):
  • Minimum Withdrawal: 0.0002 BTC
  • Maximum Withdrawal: 0.4 BTC
  • Processing Time: Instant
  • Commission: Free
  • Bitcoin Cash (BCH):
  • Minimum Withdrawal: 0.0001 BTH
  • Maximum Withdrawal: 0.4 BTH
  • Processing Time: Instant
  • Commission: Free
  • Litecoin (LTC):
  • Minimum Withdrawal: 0.01 LTC
  • Maximum Withdrawal: 60 LTC
  • Processing Time: Instant
  • Commission: Free
  • Ethereum (ETH):
  • Minimum Withdrawal: 0.01 ETH
  • Maximum Withdrawal: 12 ETH
  • Processing Time: Instant
  • Commission: Free
  • Dogecoin (DOGE):
  • Minimum Withdrawal: 1 DOG
  • Maximum Withdrawal: 1,600,000 DOG
  • Processing Time: Instant
  • Commission: Free
  • Tether (USDT):
  • Minimum Withdrawal: 0.01 USDT
  • Maximum Withdrawal: 4,000 USDT
  • Processing Time: Instant
  • Commission: Free

Key Highlights:

  • Cryptocurrency withdrawals are characterized by their instant processing times, ensuring players have quick access to their funds.
  • There are no commission fees charged on crypto withdrawals, making them a cost-effective option.
  • The platform supports a variety of cryptocurrencies, catering to diverse preferences of digital currency users.

Bank Transfers

Bank transfers are offered as a traditional and reliable method for withdrawing winnings at Rocket Play 13 casino. Bank withdrawals, while not as rapid as digital methods, offer a secure and well-established way to receive winnings directly into a bank account.

Processing Time and Details:

  • Time Frame: Withdrawals via bank transfer typically take between 3 to 7 days to process.
  • Nature of Transfer: Suited for players who prefer conventional banking methods.

Key Points to Consider:

  • Bank transfers are ideal for those not using digital wallets or cryptocurrencies.
  • It's important to account for the longer processing time compared to electronic methods.

E-Wallet Withdrawals

Electronic wallets such as eZeewallet, Skrill, Neosurf are currently not available for withdrawal of winnings for Australian players. For fast and reliable withdrawal of funds, we recommend using cryptocurrency or bank transfer

Min and Max Withdrawal Limits

For detailed information on each withdrawal method and to view the latest updates, visit the Casino's official website or consult their customer support.

General Withdrawal Rules:

  • Installment Payments: For amounts exceeding the limit of a payment system, withdrawals are processed in installments.
  • Bank Transfer Charges: In rare cases, bank transfers may incur charges by intermediary banks, typically up to the equivalent of AUD30.

Withdrawal Limits:

  • Weekly Maximum: AUD 14,000 (€/$10,000)
  • Monthly Maximum: AUD 28,000 (€/$20,000)
  • VIP Players: Eligible for higher withdrawal limits.
  • Large Wins: For wins over AUD 21,000 (€15,000), payments may be divided into monthly installments of up to AUD 21,000 (€15,000).

Cryptocurrency Withdrawals:

  • Bitcoin, Bitcoin Cash, Litecoin, Ethereum, Dogecoin, Tether
  • Instant processing time
  • Free of fees
  • Minimum and maximum limits vary per cryptocurrency (e.g., 0.0002 BTC min and 0.4 BTC max for Bitcoin)

Bank Transfers:

  • Processing time: 3-7 banking days (Inpay) or up to 7 days after approval (wire)
  • Minimum limit per transaction: AUD 30
  • Maximum limit per transaction: AUD 6,000
  • Fee: Free

Deposit and Withdrawal Limits:

  • Minimum deposit: AUD 30
  • Maximum limits for deposits and withdrawals: AUD 5,000
  • Maximum weekly withdrawal: AUD 14,000
  • Monthly withdrawal limit: AUD 28,000

VIP Player Benefits:

  • Enhanced withdrawal limits
  • Personalized bonuses and rewards
  • Special conditions for deposit insurance

Mystic Jackpots Winnings:

  • Subject to current casino withdrawal limits

Player Levels and Rewards:

  • Platinum Level: Includes 10% cashback in live games, unlimited payout limits, 20% deposit insurance, and exclusive gifts.
  • Diamond Level: Offers 10% cashback in live games, 25% deposit insurance with lower wagering requirements, and unique gifts.

Withdrawal Time and deposit info

When it comes to financial transactions at Rocket Play 13 casino, efficiency and security are paramount. Each payment method offered by the casino has specific processing times, which are pivotal for players to know for smooth deposits and withdrawals. Here's a detailed explanation of the processing times associated with various payment methods available:

Cryptocurrency Transactions:

  • Bitcoin (BTC): Both deposit and withdrawal transactions are instantaneous. This means the moment you confirm the transaction, the funds should reflect in your casino account or your personal wallet.
  • Bitcoin Cash (BCH): Similar to BTC, BCH transactions are processed right away, providing quick turnaround for players eager to start playing or cash out.
  • Litecoin (LTC): Deposits and withdrawals via Litecoin are processed without delay, ensuring that players can transact without any waiting period.
  • Ethereum (ETH): Ethereum transactions are known for their speed and security, and at Rocket Play Casino, they are processed instantly for both deposits and withdrawals.
  • Dogecoin (DOGE): Dogecoin, the popular meme coin, is also accepted here with the benefit of immediate processing times for all transactions.
  • Tether (USDT): USDT is a stablecoin whose transactions are processed instantly, providing stability and speed for casino transactions.

Bank Transfers:

  • Bank Transfer (Inpay): Traditional bank transfers via Inpay can take anywhere from 3 to 7 banking days. This processing time is due to the verification and clearance procedures typical of most banks.
  • Bank Transfer (Wire): While deposit transactions are instant, withdrawals can take up to 7 days after cashout approval, which is subject to bank processing times and any necessary security checks.

E-Wallets:

  • Skrill: Skrill deposits hit your account instantly, and withdrawal requests are typically processed within 24 hours, making it a swift option for online gaming transactions.
  • Neteller: Neteller offers similar processing times as Skrill, with immediate deposits and withdrawals that are usually processed within a day.
  • EcoPayz: This e-wallet also guarantees instant deposits and speedy withdrawal processing,

Often within 24 hours, providing a quick and reliable method for managing casino funds.

Other Payment Methods:

  • Online Payment Systems: The processing times for these systems can vary. Players are advised to check with the specific provider for detailed timings.
  • Credit and Debit Cards: Card transactions may take 3-7 business days to process, depending on the bank's policies and procedures.
  • Prepaid Cards: Prepaid cards are favored for their security and anonymity, with deposits being processed immediately.

Important Considerations:

  • The unparalleled speed of cryptocurrency transactions makes them a top choice for players looking for efficiency. They bypass traditional banking delays and provide a secure, direct transfer of funds.
  • Bank transfers are dependable but typically slower due to the thorough verification processes involved. They remain a stable choice for those not in a rush and seeking the familiarity of traditional banking.
  • E-wallets stand out for their rapid processing and the added layer of privacy they provide, as they act as a middleman between the player’s bank and the casino.
  • While the processing times for online payment systems are variable, they usually offer a good balance between speed and accessibility.
  • Credit and debit card transactions, along with prepaid cards, might involve additional processing time, especially for withdrawals, due to the verification processes banks and card issuers require.

Understanding these processing times is crucial for players to manage their gaming funds effectively. The choice of payment method should align with the player's needs for speed, convenience, and security. Rocket Play Casino's variety of payment options ensures that players can choose the method that best fits their preferences, ensuring a seamless gaming experience. Always remember to factor in potential external influences like location, service provider policies, and security checks, which may impact transaction times.

Support and Contacts

Rocket Play Casino is dedicated to providing comprehensive support to ensure a smooth gaming experience for all players. Here’s an elaboration on the support services based on the official information provided:

Multilingual Support and Resources

The casino prides itself on being accessible to a global audience. Not only is the website available in several languages, but key information such as the Frequently Asked Questions (FAQ) section and Terms and Conditions are also translated to cater to non-English speaking players. This multilingual approach ensures that players can find information and solutions in a language they are comfortable with.

Self-Help Options

Before reaching out for personal assistance, players are encouraged to visit the FAQ page, which addresses the most common queries and issues. This resource is invaluable for finding quick solutions to typical problems, potentially saving time and hassle.

Live Chat Feature

For immediate assistance, Rocket Play 13 Casino offers a live chat service. This feature is not only available 24/7 but is also accessible to both registered members and visitors considering joining the casino. Whether it's a question about gameplay, account issues, or payment queries, the live chat provides a real-time solution.

Email Support

Players can also contact the customer service team via email at [email protected]. The support staff is trained to handle a range of issues, from technical difficulties to account management, and they strive to provide prompt and effective resolutions to all inquiries.

Social Media Channels

In addition to the direct support channels, Rocket Play 13 maintains a presence on various social media platforms, including Instagram, Facebook, and Twitter:

  1. https://www.instagram.com/rocketplaycasino/
  2. https://www.facebook.com/Rocket-Play-113806940493626/
  3. https://twitter.com/RocketPlay5

These channels can be a source of updates, promotions, and direct messaging options for additional support.

While the casino does not currently offer telephone support, the availability of 24-hour multilingual service through multiple digital channels signifies commitment to user satisfaction and responsive customer care. Players are assured of a support system that is both accessible and efficient, reflecting the casino’s dedication to a positive player experience.

For more specific details or updates, it's always recommended to visit the official website or contact their support team.

Responsible Gaming Policies

The Casino encourages responsible gaming, with tools to control spending and support for players who need it.

Important Notes and Policies:

  • If you request a withdrawal, but the total bets placed since your last deposit are less than three times the deposit amount, the casino may charge transaction processing costs for both deposits and withdrawals. This decision is at the discretion of the casino.
  • Rocket 13 Play Casino reserves the right to conduct identity verification before processing withdrawals. Refunds or withdrawals may be held pending verification. Providing false or incomplete personal data can result in withdrawal refusal and account termination, with notifications sent via email.
  • The casino may report player actions to relevant regulatory bodies when necessary.
  • Withdrawals are processed promptly, with a maximum request time of 24 hours. Bank transfer payouts typically take 3-7 banking days for processing. Please note that requesting a bank transfer for USD payouts is not possible.
  • In exceptional cases, intermediary banks may impose additional charges on bank transfer withdrawals. These charges are beyond the control of the casino and are typically limited to the equivalent of AUD 25.
  • The maximum withdrawal limits are set at AUD 10,000 per week and AUD 20,000 per month, unless otherwise specified in the Terms & Conditions of specific promotions. Exceptions may be granted to players with a higher VIP level at the casino's discretion.

Security Measures

Robust security measures are in place to protect player data and ensure secure transactions.

Encryption Technologies

13 Rocket Play Casino employs advanced SSL (Secure Socket Layer) encryption to safeguard all data transmissions between the player's device and the casino's servers. This technology is the industry standard for protecting sensitive information, ensuring that details such as credit card numbers, account details, and personal information remain private and secure.

Payment Security

The casino has stringent protocols for payment processing, including verification processes to confirm the legitimacy of transactions. For credit card transactions, Rocket Play requires the card to be registered in the player's name, and third-party payments are strictly prohibited to prevent fraudulent activities.

Account Verification

To enhance security further, Rocket Play Casino 13 mandates a thorough account verification process. This step involves submitting documents that confirm the player's identity, such as a government-issued ID, which helps to prevent unauthorized access and financial fraud.

Regulatory Compliance

The casino adheres to the rigorous standards set by its licensing authority, ensuring that all operational processes meet legal and ethical requirements. This compliance includes regular audits, game fairness checks, and responsible gaming practices.

Financial Limits

Rocket Play Casino allows players to set financial limits on their accounts to encourage responsible gambling. This measure is designed to help players manage their spending and gaming behavior effectively.

Constant Monitoring

The casino's security team continuously monitors all activities on the platform to detect any unusual or suspicious behavior, providing an additional layer of protection against unauthorized access or potential security breaches.

Navigating the Payment Interface

Navigating the Payment Interface at Rocket Casino is designed to be a straightforward and hassle-free experience for users. The interface is structured to guide players step-by-step, ensuring that they can complete their transactions with ease and confidence.

Convenience of the account replenishment form

Upon selecting the deposit amount, which starts at a minimum of 20 EUR/USD or 25 AUD, players are guided to the next step where they can choose their preferred payment method. The interface clearly displays the minimum and maximum limits for each method, such as 25 AUD minimum and 6000 AUD maximum for Visa transactions, offering flexibility to both casual players and high rollers. For cryptocurrency options, the minimum deposit can be as low as 0.0001 BTC, making it accessible for players who prefer using digital currencies.

If a player decides to deposit 100 AUD or more, additional bonuses in the form of lottery tickets become available. For example, a 100 AUD deposit equals 1 lottery ticket, with each ticket valued at 80 AUD. Players also have the option to enable or disable bonuses, giving them control over their playing experience.

What about the convenience of choosing bonuses when making a deposit?

Moreover, the payment interface includes the option to add a promo code for an extra bonus, further enhancing the deposit's value. For those using crypto, the interface provides a simple QR code for easy wallet address scanning, ensuring that the transaction is both swift and secure.

Once the deposit is finalized, the funds are credited to the player's account promptly, with most methods offering instant processing. The interface’s design ensures all relevant information, such as minimum and maximum limits and expected processing times, is visible at each step, allowing players to make informed decisions about their deposits.

Pros the payment interface at Rocket Play 13 casino offers

  1. Clear presentation of payment methods and associated limits.
  2. Instant processing for most payment options, including popular e-wallets and cryptocurrencies.
  3. Easy access to bonuses and promotional offers.
  4. Secure transactions with detailed instructions for each step.
  5. A transparent overview of the deposit process, ensuring players can easily navigate and complete their transactions.

This efficient and user-centric approach to the payment interface reflects the Casino’s commitment to providing a seamless and enjoyable gaming experience for all its players.

Benefits of E-Wallets

E-wallets, also known as digital wallets, have become a cornerstone in the online transaction world due to their speed, security, and privacy benefits. They provide a seamless and modern payment solution for users engaging in online activities such as gaming.

Speed of Transactions

Instant Deposits

  • Processing Time: Deposits via e-wallets are processed almost instantly.
  • Gameplay: Allows players to start playing without delay.

Swift Withdrawals

  • Processing Time: Withdrawals via e-wallets are typically completed within 24 hours.
  • Advantage: This is considerably faster than traditional banking methods, which can take several days.

Security Enhancements

Encrypted Information

  • Security Measures: E-wallets use advanced encryption to secure transaction details.
  • Risk Reduction: This decreases the likelihood of sensitive information being compromised.

Direct Access Prevention

  • Privacy: The casino does not have direct access to the user’s bank account or card numbers.
  • Intermediary Role: E-wallets serve as a buffer between the player's bank and the casino.

Privacy of Financial Activities

Discreet Transactions

  • Bank Statements: Gambling activities are not directly reflected in the user’s bank statements.
  • Benefit: Players who prefer privacy with their online gaming activities find this advantageous.

Added Value

Rewards and Loyalty Points

  • Incentives: Some e-wallets provide rewards for transactions.
  • Redemption: Users can redeem points for various benefits.

Cost-Effectiveness

No Additional Fees

  • Casino Policy: the casino typically does not charge extra fees for e-wallet transactions.
  • Cost Savings: Using e-wallets can be a cost-effective option for players.

Understanding Crypto Payments

Cryptocurrency payments provide anonymity and fast processing times, becoming a popular option for many players.

Quick and Anonymous Transactions

  • Deposit Processing Time: Cryptocurrency transactions are completed within minutes, ensuring rapid gameplay without delays.
  • Withdrawal Processing Time: Similar to deposits, withdrawals are also processed instantly, providing players with quick access to their funds.

Enhanced Security and Convenience

  • Security: Cryptocurrency transactions offer a high level of security, reducing the risk of unauthorized access to personal financial details.
  • Infrastructure: A comprehensive ecosystem of services is available for Bitcoin users, simplifying the process of making payments to online casinos.

Additional Benefits for Players

  • Deposit Bonuses: Cryptocurrency deposits often qualify for increased bonuses, providing more value than other payment methods.
  • Anonymity: Players can deposit funds using only their email address, maintaining privacy.

Cost Efficiency

  • Transaction Fees: Most cryptocurrency transactions incur minor or no fees, saving costs for players.

Supported Cryptocurrencies

  • Bitcoin (BTC): Minimum deposit - 0.0001 BTC
  • Bitcoin Cash (BCH): Minimum deposit - 0.001 BCH
  • Litecoin (LTC): Minimum deposit - 0.002 LTC
  • Dogecoin (DOGE): Minimum deposit - 1 DOGE
  • Ethereum (ETH): Minimum deposit - 0.002 ETH
  • Tether (USDT): Minimum deposit - 0.0001 USDT

Getting Started with Cryptocurrency at Rocket Play

  • Sign Up: Click the 'Sign up' button and enter your details.
  • Select Currency: Choose your preferred cryptocurrency for transactions.
  • Deposit Address: Use your crypto wallet app to scan the provided QR code or copy the deposit address.
  • Transaction Confirmation: The network confirmation will finalize the payment.

Additional Considerations

  • Conversion Fees: Be aware of potential fees if the payment currency differs from your card's currency.

Crypto Games and Bonuses

Rocket Play Casino offers a variety of games that can be played using cryptocurrencies, including:

  • Slots: A vast collection of BTC slots with high volatility and lucrative bonuses.
  • Live Dealers: Engage in live casino games for an immersive experience.

Bonuses for Cryptocurrency Users

Welcome Bonus

  • First Deposit: Players receive a 100% bonus up to €200, doubling their initial deposit in Bitcoin equivalent, along with 100 free spins.
  • Deposit Requirement: A minimum deposit of €20 is needed to activate this bonus.
  • Bonus Duration: The free spins are distributed over five days in batches of 20, and the bonus amount must be used within this timeframe.
  • Wagering Requirements: The bonus comes with a 40x wagering condition.
  • Maximum Bet: The highest stake per bet is capped at €5.
  • Withdrawal Cap: The maximum withdrawal from bonus winnings is limited to €350.

Second Deposit Bonus

  • Bonus Amount: A 200% bonus up to €200 is available upon the second deposit.
  • Minimum Deposit: At least €50 is required to qualify for this bonus.
  • Wagering Requirements: The bonus has a 40x rollover condition before withdrawal.
  • Maximum Bet and Withdrawal: Similar to the first deposit bonus, with a maximum bet of €5 and withdrawal cap of €350.

Weekly Bonuses

Friday Reload

  • Free Spins: Depending on the deposit amount, players can receive 20, 50, or 100 free spins.
  • Wagering and Win Cap: A 40x rollover requirement applies, with winnings capped at €200.

Sunday Gift

  • Bonus Percentage: A 50% bonus is added to deposits made on Sundays.
  • Availability: This bonus is exclusively available for use on Sunday and must be wagered before midnight.

VIP Program

For regular players, Rocket Play Casino offers a VIP program with additional bonuses, higher withdrawal limits, and other exclusive benefits.

Crypto-Friendly Gaming Environment

Thee Casino's embracing of cryptocurrencies reflects its commitment to modern, secure, and player-friendly gaming experiences. With its competitive range of crypto bonuses, loyalty programs, and a wide selection of games, Rocket Play stands out as a forward-thinking online casino.

Players are encouraged to review the terms and conditions for each bonus

Tips for Quick and Efficient Withdrawals

Verifying the account in advance and understanding wagering requirements can help ensure quick and efficient withdrawals.

Account Verification:

  • Preparation: Complete the account verification process as soon as you sign up. This typically involves submitting ID documents like a passport or driver's license.
  • Timeframe: Verification can take up to 48 hours, so doing this in advance prevents delays when you withdraw

Understanding Wagering Requirements:

  • Check Conditions: Review the wagering requirements of bonuses, which is usually 40x the bonus amount.
  • Fulfillment: Ensure all wagering requirements are met before attempting to withdraw winnings to avoid delays.

Withdrawal Process:

  • Minimum Amount: The minimum withdrawal amount is set at €25 or its currency equivalent.
  • Withdrawal Limits: Be aware of the withdrawal limits: €/$10,000 per week and €/$20,000 per month, with exceptions for VIP players.
  • Processing Times: While crypto withdrawals are instant, bank transfers may take 3-7 banking days.

Efficient Withdrawal Tips:

  • Withdrawal Method: Choose your withdrawal method wisely; e-wallets and cryptocurrencies typically offer faster processing times.
  • Correct Information: Double-check that all withdrawal information is accurate to prevent any administrative hold-ups.
  • Bank Policies: Understand your bank's policies on receiving funds from online casinos if you're using a direct bank transfer.

By following these guidelines, players can enjoy a smoother and more efficient withdrawal process, reducing wait times and ensuring they can access their winnings promptly.

Verification Process for First-Time Withdrawals

New players will need to verify their accounts before withdrawing for the first time, to comply with regulatory requirements.

Initial Account Verification

  • Purpose: To comply with anti-money laundering regulations and ensure the security of your funds.
  • Documents Required: A government-issued ID (passport or driver's licence), a recent utility bill for address verification, and proof of ownership for your payment methods.
  • Submission: Documents can be uploaded through the secure portal in your account settings.

Timeline and Tips

  • Processing Time: Verification can take up to 48 hours. It's recommended to complete this step early to avoid withdrawal delays.
  • Clarity of Documents: Ensure scans or photographs of documents are clear, with all four corners visible, to prevent any need for resubmission.

After Verification

  • Withdrawal Limits: The minimum withdrawal for Aussie players is typically A$25, and the maximum withdrawal limits are A$10,000 per week and A$20,000 per month, with the possibility of higher limits for VIP members.
  • Processing Times: Withdrawals through cryptocurrencies like Bitcoin are processed instantly, whereas bank transfers may take 3-7 business days.

Considerations for Australian Players

  • Currency Conversion: If your account is in a different currency, consider potential conversion fees from AUD.
  • Bank Policies: Confirm with your bank if there are any restrictions or fees for receiving funds from online gaming platforms.

By adhering to these steps, Australian players at Rocket Play 13 casino can prepare for a hassle-free withdrawal experience. Remember, the casino's support team is available 24/7 to assist with any questions about the verification or withdrawal process.

How to Maximize Bonuses with Strategic Deposits

Understanding the terms and conditions of deposit bonuses is key to maximizing the benefits. Leveraging Deposit Bonuses Effectively.

To fully benefit from deposit bonuses, players should:

  • Understand the Terms: Read the fine print to know what you're getting into. It helps to understand the requirements and restrictions attached to each bonus.
  • Plan Deposits: Time your deposits to coincide with bonus offers, especially for welcome and reload bonuses.
  • Comply with Verification: Ensure your account is verified to avoid any delays or issues when claiming bonuses.
  • Use Suitable Payment Methods: Choose a payment method that qualifies you for the bonus and is convenient for your financial preferences.

Handling Transaction Issues: Steps and Support

For any transaction issues, the support team is available to provide assistance and guide players through the resolution process.

Immediate Steps to Take:

  • Review Transaction Details: Confirm the accuracy of all entered information such as account numbers, routing numbers, and amounts.
  • Check Transaction Status: If your deposit or withdrawal hasn't been credited, verify its status in your account history.

Contacting Support:

  • Live Chat: Accessible 24/7 for instant support, even for players not logged in.
  • Email Assistance: For detailed inquiries, reach out to [email protected].
  • Social Media Outreach: Get support via Rocket Play Casino's official social channels on Instagram, Facebook, or Twitter.

Data and Numbers to Provide:

  • Transaction ID: Offer the unique identifier for the specific transaction in question.
  • Date and Time: Specify when the transaction was attempted to help pinpoint the issue.
  • Amount: Confirm the exact figures involved in the transaction for clarity.

Post-Support Follow-Up:

  • Confirmation Email: Expect a follow-up email summarising the issue and the steps taken.
  • Resolution Timeline: Support will provide an estimated timeframe for the resolution of your issue.

Australian Player Considerations:

  • Banking Hours: Remember that bank transfer timings are subject to AEST business hours.
  • Currency Exchange: Be aware of exchange rates and fees if the transaction involves currency conversion.

Pros and cons

Rocket Play Casino's payment system is designed for convenience, security, and flexibility, catering to a global audience with diverse preferences. With a variety of payment methods, responsible gaming tools, and robust security measures, the casino provides a trustworthy and user-friendly platform for all its players.

Pros

  • Diverse Payment Methods: Offers a broad selection including Visa, Mastercard, e-wallets like Skrill and Neteller, and cryptocurrencies such as Bitcoin and Ethereum.
  • Global Currency Support: Transactions can be made in multiple currencies, accommodating players worldwide (EUR, USD, CAD, AUD, NZD, NOK, JPY, BRL, BTC, BCH, ETH, LTC, DOGE, USDT).
  • Security: Adheres to stringent security protocols to protect player data and financial transactions.
  • Instant Deposits: The majority of payment methods offer instant deposit capabilities, allowing players to start gaming immediately.
  • Responsible Gaming Tools: Provides options to set deposit limits and self-exclude, promoting responsible gambling practices.
  • Minimum and Maximum Limits: Flexible transaction limits cater to both casual players and high rollers, with deposits starting at 20 EUR/USD or 25 AUD and withdrawals capped at €/$ 10,000 per week and €/$ 20,000 per month.
  • Customer Support: 24/7 customer service via live chat and email [email protected], with a comprehensive FAQ section for self-help.

Cons

  • Withdrawal Times: Some withdrawal methods can take 3-7 banking days, which might not be ideal for players seeking immediate payouts.
  • Geographical Restrictions: Certain payment methods may not be available in all countries, potentially limiting options for some players.
  • Conversion Fees: Players transacting in currencies different from their account's primary currency may incur conversion fees.
  • No Phone Support: Currently, there is no option for telephone support which some players might prefer for immediate assistance.
  • Verification Process: The mandatory verification process for first-time withdrawals may delay transactions, though this is a standard security measure.

For Australian players, these pros and cons should be weighed considering local banking methods, AUD currency support, and the time difference for customer support interactions.

Frequently Asked Questions About Payments

The casino provides a detailed FAQ section to help players understand the intricacies of each payment method.

Q1: What are the minimum and maximum limits for credit card deposits?

A1: The minimum limit for credit card deposits is 25 AUD, and the maximum limit is set at 6000 AUD, allowing for instant processing so players can start gaming right away.

Q2: Can I use cryptocurrencies to deposit, and what are the limits?

A2: Yes, you can use various cryptocurrencies like Bitcoin and Ethereum. For Bitcoin, the minimum deposit is 0.0002 BTC, and the maximum is 0.4 BTC. These transactions are processed instantly and offer additional privacy.

Q3: What is the range for the minimum deposit amount across different currencies?

A3: The minimum deposit starts at 20 EUR/USD, 25 AUD, 30 NZD, and 30 CAD, accommodating players with different currency preferences.

Q4: How long does it take for a withdrawal to be processed, and are there any fees?

A4: Withdrawals via cryptocurrencies are processed instantly and are fee-free. Bank transfer withdrawals can take 3-7 banking days. The casino does not impose additional charges, but intermediary banks may apply fees, typically up to the equivalent of AUD$20.

Q5: What are the general withdrawal limits?

A5: The minimum withdrawal amount is AUD30, while the maximum limits for withdrawals and deposits stand at AUD6000. VIP players enjoy higher rates, with a maximum weekly withdrawal of AUD$12,000 and up to AUD$24,000 per month.

Q6: If I encounter issues with my deposit, what steps should I follow?

A6: If your deposit fails, verify your payment details, ensure that your card is valid and allows for foreign transactions, and check that you have sufficient funds. If problems persist, reach out to the Casino’s live support for assistance.

Q7: How do I ensure the security of my transactions?

A7: The casino requires all deposits to come from payment methods registered in your name to prevent fraudulent activity. If a discrepancy is found during security checks, winnings may be confiscated, and the original deposit returned to the payment account’s owner. All transactions comply with the regulatory requirements to ensure the highest level of security.